Purpose-built scheduling and patient management for remedial massage clinics, physiotherapy practices, and allied health professionals. Automate patient intake, maintain treatment continuity, and let patients book appointments online — so you can focus on clinical outcomes.
Running a clinical practice means juggling patient care with administrative demands. We built Receptioner to handle the paperwork so you can focus on treatment.
New patients arrive early to fill out clipboards of paperwork. Medical history, current medications, presenting conditions — all handwritten, often illegible, and filed away in folders that are hard to access during consultations.
Treatment notes, consent forms, and patient records spread across paper files and different systems. Finding a patient's complete history before their appointment takes valuable time away from actual care.
When patients miss sessions, it's not just lost revenue — it interrupts their treatment protocol. Consistent attendance is crucial for clinical outcomes, but manual reminder calls are time-consuming.
Patients see different practitioners, or return after months away. Without quick access to previous treatment notes, assessment findings, and progress records, continuity of care suffers.
Multiple practitioners with different specializations, varying consultation lengths, and individual availability. Coordinating schedules manually leads to booking errors and underutilized appointment slots.
Collecting payment at reception after treatment interrupts patient flow. Unpaid invoices pile up, and following up on outstanding balances takes time away from patient care.
Clinical-grade tools designed for healthcare professionals who need reliability and efficiency
Send comprehensive health questionnaires before appointments. Patients complete medical history, current medications, and presenting complaints from home. Digital signatures capture informed consent with timestamps for your records.
Let patients book initial consultations and follow-up sessions online. Different appointment types with appropriate durations — 60-minute initial assessments, 30-minute follow-ups, or extended treatment sessions. Buffer times ensure you're never rushed between patients.
Access complete patient history instantly — previous treatments, assessment findings, progress notes, and submitted forms. Everything you need to provide informed, continuous care is available before each appointment.
Manage your clinical team with individual calendars, service assignments, and availability settings. Assign specific treatment types to qualified practitioners. Track clinical hours and patient load across your practice.
Reduce missed appointments with automated SMS and email reminders. Patients receive confirmations at booking, reminders 24 hours before, and optional same-day notifications. Consistent attendance means better treatment outcomes.
Collect deposits or full payment when patients book online. Secure processing through Stripe means no awkward payment conversations after treatment. Track all transactions and generate reports for your accounts.
What clinical professionals ask before getting started with Receptioner.
Join clinical practitioners who've reduced admin time and improved patient experience with Receptioner.
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