Our Story

Receptioner began with a simple question from a small business owner:

"Why is booking software so expensive, complicated, and full of features I will never use?"

At the time, many service businesses — especially massage and wellness practices — were struggling with systems that were either too rigid, too costly, or too confusing for daily use. These tools weren't built around real-world workflows, and they certainly weren't built with the realities of small and medium businesses in mind.

Seeing this gap, we set out to create something different: a booking and business management platform that is simple, reliable, and fair.

Built on Real-World Expertise

Receptioner is shaped by two areas of deep practical experience:

Technical expertise — ensuring the platform is fast, stable, secure, and easy to use.
Industry knowledge from real service practitioners — especially in Traditional Thai massage and wellness, where daily operations depend heavily on efficient scheduling, reliable staff coordination, repeat customers, and personalized service.

This unique combination helped us understand the needs of therapists, beauty professionals, and many other service providers at a level most software companies never reach.

Today, Receptioner supports not only massage and wellness clinics, but also beauty salons, personal trainers, remedial therapists, mobile practitioners, and multi-branch service businesses across Australia and New Zealand.

Our Mission

To empower service-based businesses with simple, effective, and affordable tools that remove stress from daily operations — not add to it.

We believe business owners should spend more time with their clients, not with their software.

Our Values

Simplicity

Your tools should work intuitively. No clutter. No unnecessary features.

Reliability

A booking system must perform flawlessly, every day. We build Receptioner to be stable, predictable, and always ready.

Fair Pricing

We don't lock businesses into long contracts. We don't charge for features you don't use. And we never overcomplicate pricing.

Built For Real Workflows

Receptioner is designed around the way service professionals actually operate — from couple bookings to managing staff availability, from secure health forms to daily payouts.

Continuous Improvement

We listen closely to our users and continuously refine and expand the platform in ways that truly help their businesses grow.

Where We Are Today

Receptioner now supports thousands of appointments every month, helping service providers:

reduce no-shows
manage staff effortlessly
accept online payments
streamline client communication
create a smoother experience for every customer

We are proud to serve small and medium service businesses across Australia and New Zealand, and we remain committed to supporting the industries that trusted us first — while continuing to grow and evolve with new sectors.

Our Commitment

We are a small, focused team with a clear mission: to deliver powerful tools without complexity, and to support the success of service professionals everywhere.

Whether you run a massage clinic, a beauty studio, a fitness practice, or any service-based business, Receptioner is here to help you operate with confidence and simplicity.