Know Your Customers, Grow Your Business

Build lasting relationships with comprehensive customer profiles, booking history, and personalized service that keeps them coming back

Complete customer profiles with contact details and preferences
Full booking and payment history at your fingertips
Private notes for personalized service
No credit card required • 14-day free trial

Everything You Need to Manage Customer Relationships

From first contact to loyal regulars, keep track of every detail that matters

Comprehensive Customer Profiles

Store all customer information in one place: contact details, preferences, allergies, special requests, and more. Access everything you need to deliver exceptional, personalized service.

Complete Booking History

See every appointment and service at a glance. Complete booking history and payment history for each customer, helping you provide better service.

Payment & Transaction Records

Track customer booking history and payments made via bookings. Know exactly where each customer stands financially.

Private Notes

Add private notes that only your staff can see. Remember important details that make every visit special.

Customer Self-Service Portal

Customers can subscribe and unsubscribe to communications, fill in forms, and leave reviews — reducing admin work for your team.

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Powerful Features for Better Relationships

Quick Search & Filters

Find any customer instantly by name, phone, email, or booking details. Simple and efficient customer search.

Health Information Management

Securely store health questionnaires, medical history, allergies, and contraindications. Ensure safe, compliant service every time.

Multi-Location Support

Customers are unique per company. Each location maintains its own customer records for clear, independent management.

Privacy & Consent Management

Customers control their communication preferences. They can subscribe, unsubscribe, fill in forms, and leave reviews at any time.

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How It Works

1

Customer Profile Created

When someone makes their first booking, a customer profile is automatically created with their contact details and preferences. You can add additional information manually at any time.

2

History Builds Automatically

Every booking, payment, and form submission is automatically logged to their profile. Build a complete picture without manual data entry.

3

Personalize Every Visit

Before each appointment, review their profile: past services, preferences, notes, and any special requirements. Deliver personalized service that exceeds expectations.

4

Grow Loyalty Over Time

Use insights from customer data to send targeted offers, reward loyalty, and re-engage customers who haven't visited recently. Turn first-timers into regulars.

Ready to Build Stronger Customer Relationships?

Join hundreds of service businesses using Receptioner to deliver personalized service

14-day free trial • No credit card required