Stay Connected With SMS & Email Notifications
Automated notifications via SMS and email. All emails are free for customers and staff. Optional SMS notifications at just 15c per SMS with customizable templates.
Why Automated Notifications Matter
Real business impact from keeping customers informed
Reminders That Keep Appointments Top of Mind
Automated reminders ensure customers never forget their appointments. Timely notifications via email and optional SMS reduce missed bookings and lost revenue.
Save Hours Every Week
Stop manually calling or texting customers about appointments. Automated notifications handle confirmations, reminders, and updates instantly - freeing your time for more valuable work.
Improve Customer Experience
Keep customers informed at every step with professional, branded communications. Timely reminders and confirmations build trust and show you value their time.
Transparent, Predictable Costs
Email notifications are always free. SMS costs just 15c per SMS (long messages count as multiple SMS) with no hidden fees or monthly minimums. Only pay for what you use with complete cost visibility.
Stay Connected With Customers
Customers can reply to your SMS messages, and replies are forwarded straight to you by email or SMS. STOP replies opt the customer out automatically.
Complete Visibility & Control
Track every notification sent, monitor delivery status, and see exact costs in real-time. Full transparency means you always know what's happening with your customer communications.
Powerful Notification Features
Three Booking Notification Types
Send booking confirmations, 1-day reminders, and 1-hour reminders. Each can be enabled or disabled for SMS independently. Emails always sent for free.
Auto Top-Up SMS Balance
Set automatic top-up rules - when balance drops below a threshold, automatically add credits. Never miss sending important notifications due to low balance.
Gift Voucher SMS
Automatic SMS sent when customers purchase gift vouchers online. Includes thank you message and direct link to the voucher. Charged at standard 15c rate.
Marketing Campaign SMS
Send promotional SMS campaigns to your customer base. Preview campaigns via email link before sending. Charged at 15c per SMS, same as all other messages.
Template Variables
Personalize SMS with dynamic content - customer name, shop name, service name, booking date, time, staff member, and more. Templates update automatically for each message.
Turn Off SMS Completely
Disable all SMS notifications with one toggle to stop booking confirmations and reminders. Marketing campaigns remain independent and can still be sent when needed.
How It Works
Top Up SMS Balance
Add prepaid SMS credits to your account. Set up auto top-up rules to automatically add credits when balance drops below your threshold.
Configure Notifications
Choose which booking notifications to send via SMS - confirmations, 1-day reminders, 1-hour reminders. Customize SMS templates with your brand voice and dynamic variables.
Automatic Sending
Emails sent automatically for free. SMS sent based on your settings at 15c per SMS. All notifications triggered by booking events - no manual work required.
Track & Manage
View complete SMS history showing every message sent, recipient, timestamp, and cost. Monitor your SMS balance and adjust settings as needed.
Notification Types
Comprehensive communication for every scenario
Booking Notifications
Booking confirmations, 1-day reminders, and 1-hour reminders via email (free) and optional SMS (15c each). Keep customers informed and reduce no-shows.
Gift Vouchers
Automatic SMS when customers purchase gift vouchers online. Includes thank you message and voucher link. Charged at standard 15c rate.
Marketing Campaigns
Send promotional SMS to your customer base. Preview via email before sending. All marketing SMS charged at 15c per SMS, same as booking notifications.
Ready to Stay Connected?
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